Warranty & service information.

Check the terms for your system

Warranty coverage depends on the exact equipment, supplier and written project agreement. This page explains what to check; it does not create a blanket warranty or a fixed warranty period for every system. Keep your accepted quotation, invoice, model and serial numbers, warranty documents and commissioning records.

Equipment and performance warranties

Panel product warranties, panel performance warranties, inverter warranties and battery warranties cover different things. A panel performance warranty is not a guarantee of your electricity bill savings or whole-system operation. Check the provider, start date, duration, registration requirements, covered faults, exclusions and claim procedure for each model.

Installation and service coverage

Confirm installation workmanship terms separately from manufacturer coverage. Your written scope should explain maintenance, monitoring, response arrangements and whether diagnosis, site visits, labour, transport or replacement work is included. Ask the team to clarify any item before accepting the proposal.

Requesting support

Email info@resiconenergy.com or message +92 300 0403826 on WhatsApp with your name, installation location, order reference, equipment model and a description of the issue. Include an error code or a photo only if it is safe to obtain. Do not open electrical equipment or climb onto a roof to collect information. The team can review the issue and explain the next steps and any proposed charges.

Cancellations, changes and refunds

Contact the team promptly if you need to change or cancel an order. The outcome depends on the accepted order terms, work already completed, equipment ordered and applicable legal rights. Request a written explanation of any proposed deductions, refund amount and processing arrangements. This page does not impose a fixed cancellation charge or a no-refund rule.

Complaints and unresolved issues

Send your order reference, a summary of the issue and the resolution you are seeking to our email address. Keep copies of your correspondence and supporting documents. These procedures do not restrict remedies available under applicable law.

Contact Resicon Energy

Email info@resiconenergy.com or call +92 300 0403826. Visit our contact page for our Islamabad, Peshawar and Faisal Hills office addresses.